Frequently Asked Questions
Everything you need to know about shopping with Garland's.
What is the standard shipping time for orders?
We offer standard shipping within 3-5 business days for domestic orders. International shipping typically takes 7-14 business days depending on the destination and customs processing.
How can I return an item that doesn't fit?
Garland's offers a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to help you find the perfect fit, as sizing can vary between different styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are the materials used in your clothing sustainable?
At Garland's, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we aim to reach 100% sustainability by 2026.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team via live chat.